An audit conducted by the Criminal Justice Information System (CJIS) in March 2012 yielded a perfect performance by the Carroll County Central Dispatch and all its satellite agencies. The agency is audited every three years.
“The 2011 data quality review showed we had a 0.00% serious error rate while the statewide average for all agencies was 2.12%,” said Carrollton Police Chief Michael Willhoite, who supervises the dispatch center. “I am very pleased with the performance of our entire dispatch center staff.”
The audit includes the Carrollton Police Department, Carroll County Sheriff’s Office, Carroll County Circuit Court Clerk, Carroll County Detention Center, Commonwealth Attorney’s Office, Carroll County Probation and Parole, 15th District Pre-Trial Services as well as the Kentucky State Park Security.
An on-site audit was conducted March 12, 2012 to determine the dispatch center’s compliance with requirements related to checking criminal history on individuals, entry into the LINK/NCIC computer system, and compliance with the Adam Walsh Child Protection Act and Suzanne’s Law.
April McClellen is the Terminal Agency Coordinator (TAC) for the dispatch center and is responsible for ensuring the numerous regulations are adhered to by all telecommunicators and satellite agencies. “I am very pleased we received a 0% error rate from the audit staff,” McClellen said.” This is definitely a team effort and without the help of Christy Rowlett, the assistant TAC, reviewing all of the information we are required to maintain on our entries into the LINK/NCIC system we would not have been able to achieve this goal. All of the telecommunicators play a role in this achievement.”